Lenovo E73 Guida Utente

ThinkCentreE73UserGuideMachineTypes:10AS,10AV,10DR,and10DS

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.UsecleaningfluidsdevelopedforLCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,th

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthendisconnecttheotherendsfromthecomputer.6.Notewhereanyremainingcabl

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Chapter10.TroubleshootinganddiagnosticsThischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblemisnotdescribedhere,seeCh

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

Actions:•RestarttheDVDplayerprogram.•Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.•Ensurethatvideoresolutionissettolessthan1152x864.•OncomputersthathaveaCD-ROMorCD-R

PowersupplystatementNeverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.Hazardousvoltage,current,andenergylevelsarepresentinsid

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboardCustomizationprogramstarts.–OntheWindows8orWindows8.1operatingsystem,dot

ThewirelesskeyboarddoesnotworkSymptom:Thewirelesskeyboarddoesnotwork.Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,res

Actions:•Makesurethatthemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoronthecomputer.Aloosecablecancauseintermittentproblems.•

3.Turnonthemonitor.Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Gettinginformation,help,andservice”onpage111fordetail

Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingLenovoprogramsontheWindows8orWindows8.1operatingsystem”onpage6.

AwirelessLANproblemSymptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.Actions:•MakesurethatyourwirelessLANdriveristhelatestversion.Checkth

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovidedwithyourcomputer,andalloptionfiles(suchasdevicedriver

TochecktheamountoffreespaceontheWindows8.1operatingsystem,dothefollowing:1.OpenFileExplorer.2.Right-clickyourCdriveentryandthenclickProperties.Theamou

4.ClicktheToolstab.5.ClickDefragmentNow,thenclickContinue.6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.OntheWindows8orWindows8.1operat

•Makesurethattheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.Iftheserialdevicehasitsownpowercord,makesurethatitisatt

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•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.ManysoftwaremanufacturersmakeupdatesavailablefromtheWorldWideWeb.•Ifthesoftwareprogram

2.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.See“PC-DoctorforDOS”onpage109fordetailedinformation.3.Ifyouar

1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogramfrom:http://www.lenovo.com/support2.UseanyCD/DVDburningsoftwaretoc

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

LenovoSupportWebsiteTechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:http://www.lenovo.com/supportThisWebsiteisupdatedwiththelatestsu

•Installationandmaintenanceofnetworkoperatingsystems(NOS)•InstallationandmaintenanceofapplicationprogramsRefertotheSafety,Warranty,andSetupGuidethatco

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AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoRescueandRecoveryTheLenovologoTheThinkCentrelogoThinkCen

AppendixB.RegulatoryinformationExportclassificationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassifi

Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specifications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors

IndustryCanadaClassBemissioncompliancestatementThisClassBdigitalapparatuscomplieswithCanadianICES-003.CetappareilnumériquedelaclasseBestconformeàlanor

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagr

AdditionalregulatoryinformationForadditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Dependingontheconfigurationofyourco

AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator

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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement

UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.126ThinkCentreE73UserGuide

AppendixE.ChinaEnergyLabel©CopyrightLenovo2013,2014127

•Internalspeaker(installedinsomemodels)Connectivity•PCIExpressFaxmodem(somemodels)Systemmanagementfeatures•Abilitytostorepower-onself-test(POST)hardwa

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AppendixF.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp

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IndexAarescuemedium,creatingandusing72Administrator,password78audioline-inconnector11audioline-outconnector11audiosubsystem1Bbackupandrecoveryoperatio

Kkeyboard,replacing65LLenovoSolutionCenter109LenovoThinkVantageToolbox109LenovoThinkVantageTools111locatingcomponents12Mmedia,creatingandusingrecovery

locatingparts13locations13memorymodule41Ttemporarystartupdevice80theBIOS,updating(flashing)83–84trademarks116troubleshooting,basic91troubleshooting,dia

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Input/Output(I/O)features•OneDisplayPortconnector•OneEthernetconnector•One9-pinserialport(optional)•OneVGAmonitorconnector•SixUniversalSerialBus(USB)c

Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovoprograms”onpage5.Preinstalledoperatingsy

SpecificationsThissectionliststhephysicalspecificationsforyourcomputer.DimensionsWidth:160mm(6.3inches)Height:396.5mm(15.6inches)Depth:399.6mm(15.7inche

programname.YoucanfindtheprogrambyitsprogramnameoriconnameasshownintheLenovoprogramsavailableontheWindows7operatingsystemtable.Note:Ifyoudonotfindthepro

•OntheWindows8.1operatingsystem,presstheWindowskeytogototheStartscreen.ClickaLenovoprogramtolaunchit.Ifyoucannotfindtheprogramyouneed,clickthearrowicon

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage115.T

ThroughtheLenovoCompanionprogram,youcangettheinformationabouttheaccessoriesforyourcomputer,viewblogsandarticlesaboutyourcomputer,andcheckforotherrecom

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrec

Locatingconnectors,controls,andindicatorsonthefrontofyourcomputerFigure1“Frontconnector,control,andindicatorlocations”onpage10showsthelocationsoftheco

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage11showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors

ConnectorDescriptionMicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouusespeech-recognitionsoftware.USB2.0connect

LocatingpartsonthesystemboardFigure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsonthesystemboard.Figure4.Systemboardpartlocations14-p

LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo

Thefollowingisasampleofthemachinetypeandmodellabel.Machine Type: XXXXModel Number: XXX3456Figure6.MachinetypeandmodellabelChapter1.Productoverview15

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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic

1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho

–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre

–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse

AboutyourcomputeraudioIfafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-boardaudioconnectorsontherearofthecomputera

2.IntheSoundsection,clickAdjustsystemvolume.3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.UsingCDsandDVDsYourcomputermighthaveaDVDROMd

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefullyremovethedisc.2

Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

GlareandlightingPositionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.Reflectedlightfromshinysurfacescancausean

computer.Asaresult,systemalertsarenoticeableevenwhentheyarenotheard.Forexample,whenyouselectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumo

Completingthepartsreplacement...66Chapter6.Recoveryinformation...69RecoveryinformationfortheWindows7operatingsystem...69Creatingandus

FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpandSupportinformationsystem.CustomizabletextsizeDependingonyourpreference

•“Zoom”onpage28EaseofAccesskeyboardshortcutsThefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.KeyboardshortcutFunctionW

TTY/TDDconversionmodemYourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)conversionmodem.Themodemneedstobeco

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

LockingthecomputercoverLockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyourcomputer.Yourcomputercomeswithapadlocklo

AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentfixture.Thecablelockattache

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyouareresponsibleformaintainingtheconfig

Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

Thissectionprovidesinstructionsonhowtoremovethecomputercover.CAUTION:Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthecomp

Toremoveandreinstallthefrontbezel,dothefollowing:1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.2.Removethecomputercover.See“Remo

AppendixB.Regulatoryinformation...117Exportclassificationnotice...117Televisionoutputnotice...117Electronicemissionsnotices...

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththecorrespondingholesinthechassis,thenpivotthefrontbezelinwardsunt

3.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.3456Figure12.RemovingthescrewthatsecuresthePCIExpresscardlatch4.Dependingonwh

•IfyouarereplacinganoldPCIExpresscard,grasptheoldcardthatiscurrentlyinstalledandgentlypullitoutoftheslot.3456Figure13.RemovingaPCIExpresscardNotes:a.T

7.PivotthecardlatchtotheclosedpositiontosecurethePCIExpresscard.3456Figure14.InstallingaPCIExpresscard8.ReinstallthescrewtosecurethePCIExpresscardlatc

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.Figure15.Removingamemorymodule•Ifyouareinstall

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule

4.Removetheoldbattery.Figure18.Removingtheoldbattery5.Installanewbattery.Figure19.Installinganewbattery6.Reinstallthecomputercoverandconnectthecables.

3456Figure20.Removingtheprimaryharddiskdrive6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewharddiskdrivewiththecorrespo

7.ConnectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboar

Figure23.Removingtheopticaldrive5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewopticaldrivewiththecorrespondingholes

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6.ConnectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususp

Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”on

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothesystemboard:a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfull

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage66.ReplacingthemicroprocessorAttention:Donotopenyourcomputerorattempt

Figure29.RemovingthemicroprocessorNotes:a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.b.Notetheorientationofthemicroprocessorin

10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.Figure30.Installingthemicroprocessor11.Closethemicroprocessorretai

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremovethebracketfromthechassis.Figure31.RemovingthefrontaudioandUSBassembly

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassemblybybreakingorcuttingtherubbermountsandgentlypullingtherearfanassem

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.Figure33.Installingtherearfanassembly8.Connecttherearfanassemblycabletothesyst

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

3.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.4.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.Figure36.RemovingthescrewsthatsecuretheWiFicardmodule3.PulltheWiFicardmoduleoutoft

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecuretheWiFicardmoduletotheWiFiadaptercard.Figure38.InstallingtheWiFic

2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.Figure39.InstallingtheWiFiantennacables3.InstalltheWiFiadaptercardintothePCIExpres

InstallingorremovingtherearWiFiantennaAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onp

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthecomputer.3456Figure42.RemovingtherearWiFiantennaWhattodonext:•Toworkwit

Figure43.Peelingoffthepaperthatprotectsthestickers5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughtheholeinthefrontp

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage66.RemovingthefrontWiFiantennaToremovethefrontWiFiantenna,dothefollow

2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercoverengagetherailsonthechassis.Then,pushthecovertothefrontofthecompu

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

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Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.Note:OntheWindows7operatingsystem,youcancrea

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecoveryworkspace.3.IfyouhavesetaRescueandRecoverypassword,t

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

ReinstallingsoftwareprogramsIfasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremoveandreinstallit.Reinstallingoverwrite

RecoveryinformationfortheWindows8orWindows8.1operatingsystemThissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwith

1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedstartupsection,c

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity.Ifyoudecidetoset

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,orHardDiskPassword

SelectingastartupdeviceIfyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneofthefollowingtoselectthestartupdeviceyouwan

•Pressingthepowerbutton•EnablingthewakeuponalarmfeatureThewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewakeuponalarmfeature,do

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Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr

Updating(flashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu