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Chapter8.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailableinthe
documentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,online
documents,readmefiles,andhelpfiles.Mostofthedocumentationforyourserverisonthedocumentation
DVDprovidedwithyourserver.RefertothetroubleshootinginformationinyourserverUserGuide
forinstructionsonhowtodiagnoseproblemsanddobasictroubleshooting.Thetroubleshootingand
diagnosticsinformationmighttellyouthatyouneedadditionalorupdateddevicedriversorothersoftware.
LenovomaintainspagesontheWorldWideWebwhereyoucangetthelatesttechnicalinformationand
downloaddocumentationordevicedriversandupdates.ToaccesstheLenovoSupportWebsite,goto:
http://www.lenovo.com/support
Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage2
.
Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmefilesandonlinehelp,that
comeswiththeoperatingsystemorsoftwareprogram.
ThinkServerWebsite
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourserver.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver
•Shopforserversaswellasupgradesandaccessoriesforyourserver.
•Purchaseadditionalservicesandsoftware.
•Purchaseupgradesandextendedhardwarerepairservices.
•AccesstheLenovoLimitedWarranty(LLW).
•Accesstheonlinemanualsforyourproducts.
•Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
©CopyrightLenovo2011,2013
81
- ThinkServerTS130UserGuide 1
- •“Safetyinformation”onpageiii 2
- •AppendixA“Notices”onpage85 2
- Contents 3
- Safetyinformation 5
- ©CopyrightLenovo2011,2013 11
- Chapter1.Generalinformation 13
- Serverdocumentation 14
- Chapter1.Generalinformation3 15
- 4ThinkServerTS130UserGuide 16
- Chapter2.Serversetuproadmap 17
- 6ThinkServerTS130UserGuide 18
- Chapter3.Productoverview 19
- 8ThinkServerTS130UserGuide 20
- Chapter3.Productoverview9 21
- Frontview 23
- Rearview 24
- Locatingpartsonthesystemboard 26
- Internalcomponents 27
- Internaldrives 28
- Guidelines 29
- Precautions 29
- Systemreliabilityguidelines 31
- Removingtheservercover 31
- Figure9.Removingthefrontbezel 33
- InstallingorreplacingaPCIcard 34
- 1toopenthePCIcardlatch2 35
- Figure12.RemovingaPCIcard 36
- Figure13.InstallingaPCIcard 37
- 1onthenewmemory 40
- 1,pin2,pin 46
- Replacingthefrontfanassembly 54
- Replacingtherearfanassembly 56
- Replacingthemicroprocessor 58
- 2onthemicroprocessor 60
- Completingthepartsreplacement 62
- Connectingthecables 63
- Turningontheserver 63
- Turningofftheserver 64
- Connectingexternaldevices 64
- Updatingtheserverconfiguration 65
- Installingsecurityfeatures 65
- Integratedcablelock 65
- Passwordprotection 65
- 54ThinkServerTS130UserGuide 66
- Chapter6.Configuringtheserver 67
- .Configuringtheserver57 69
- 58ThinkServerTS130UserGuide 70
- .Configuringtheserver59 71
- 60ThinkServerTS130UserGuide 72
- .Configuringtheserver61 73
- 62ThinkServerTS130UserGuide 74
- .Configuringtheserver63 75
- 64ThinkServerTS130UserGuide 76
- .Configuringtheserver65 77
- 66ThinkServerTS130UserGuide 78
- .Configuringtheserver67 79
- Viewingandchangingsettings 80
- Usingpasswords 81
- Enablingordisablingadevice 82
- Selectingastartupdevice 83
- ConfiguringRAID 83
- RAIDlevel 84
- CreatingRAIDvolumes 84
- DeletingRAIDvolumes 85
- Resettingdiskstonon-RAID 85
- Updatingthefirmware 85
- Updatingsystemprograms 89
- Usingsystemprograms 89
- Basictroubleshooting 91
- Generalproblems 91
- EasyStartupproblems 91
- Usingadiagnosticprogram 92
- Informationresources 93
- Usingthedocumentation 93
- ThinkServerWebsite 93
- LenovoSupportWebsite 93
- Helpandservice 94
- Beforeyoucall 94
- Callingforservice 94
- Usingotherservices 95
- Purchasingadditionalservices 95
- 84ThinkServerTS130UserGuide 96
- AppendixA.Notices 97
- Particulatecontamination 98
- Trademarks 98
- Importantnotes 98
- Recyclinginformation 99
- Batteryreturnprogram 100
- ImportantWEEEinformation 101
- ChinaRoHS 102
- TurkishRoHS 102
- IndiaRoHS 103
- Exportclassificationnotice 103
- Electronicemissionnotices 103
- ENERGYSTARmodelinformation 105
- Brazilregulatorynotice 106
- Bilgiler 107
- TeminEdileceğiAdresler 109
- 102ThinkServerTS130UserGuide 114
- 104ThinkServerTS130UserGuide 116
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