Iftheseactionsdonotcorrecttheproblem,andyouneedtechnicalassistance,see“LenovoSupport
Website”onpage29.
DVDproblems
Selectyoursymptomfromthefollowinglist:
•“BlackscreeninsteadofDVDvideo”onpage38
•“DVDmoviewillnotplay”onpage38
•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage38
•“Playbackisverysloworchoppy”onpage38
•“Invaliddiscornodiscfoundmessage”onpage39
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Actions:
•RestarttheDVDplayerprogram.
•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.
•Tryalowerscreenresolutionorcolordepth.
Iftheseactionsdonotcorrecttheproblem,andyouneedtechnicalassistance,see“LenovoSupport
Website”onpage29.
DVDmoviewillnotplay
Symptom:DVDmoviewillnotplay.
Actions:
•Makesurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
Iftheseactionsdonotcorrecttheproblem,andyouneedtechnicalassistance,see“LenovoSupport
Website”onpage29
.
NoaudioorintermittentaudiowhileplayingDVDmovie
Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.
Actions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Makesurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Iftheseactionsdonotcorrecttheproblem,andyouneedtechnicalassistance,see“LenovoSupport
Website”onpage29
.
Playbackisverysloworchoppy
Symptom:Playbackisverysloworchoppy.
38LenovoS710All-In-OneHardwareMaintenanceManual
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