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Warranty information

Country or Region of Purchase Warranty

Period

Type of Warranty

Service

Serbia, Poland, Slovakia, Hungary,

Bulgaria

Canada 1，5

Austria, France, Germany, Iceland,

Israel, Ireland, Italy, Latvia, Lithuania,

Switzerland, the United Kingdom

1,3

Japan, Australia, New Zealand

Russia, Ukraine, the Republic of

Kazakhstan, Belarus,

Turkmenistan, Azerbaijan, Georgia

Argentina, Colombia, Peru,

Venezuela, Bolivia, Uruguay,

Chile, Paraguay, Ecuador

parts and

labor - 1 year

limited

warranty*

battery pack

- 1 year

1,4

United States of America, Mexico 1,5

Brazil 4

Denmark, Estonia, Finland,

Norway, Spain, Sweden, Belgium,

Luxembourg, Netherlands

parts and

labor - 2

years

battery pack

- 1 year

1,3

Turkey, Czech Republic 1,4

* Excludes some components. 90-day limited warranty for power adapters,

keyboards, plastics and hinges.

Types of Warranty Service

1 Customer Replaceable Unit (“CRU”) Service

2 On-site Service

3 Courier or Depot Service

1 2 ... 6 7 8 9 10 11 12 13 14 15 16 ... 23 24

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