Lenovo IdeaCentre Q190 Desktop Manuale Utente Scaricare il pdf (Pagina 23)

Chapter6.Symptom-to-FRUIndex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.

AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou

decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem

usingthisindex,goto“Undeterminedproblems”onpage18.

Notes:

•Ifyouhavebothanerrormessageandanincorrectaudioresponsediagnosetheerrormessagerst.

•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid

receiveaPOSTerrormessagediagnosethePOSTerrormessagerst.

•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsintherstpartof

thisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterror(errorcodes1962andI999030X)canhavethefollowingcauses.

Error

FRU/Action

Thestart-updriveisnotinthebootsequencein

conguration.

Checkthecongurationandensurethestart-updriveis

inthebootsequence.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Thebootsectoronthestart-updriveiscorrupted.

Thedrivemustbeformatteddothefollowing:

1.Attempttoback-upthedataonthefailingharddisk

drive.

2.Usingtheoperatingsystemsprogramsformatthe

harddiskdrive.

Thedriveisdefective.

Replacetheharddiskdrive.

PowerSupplyProblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•PowerCord

•On/OffSwitchconnector

•On/OffSwitchPowerSupplyconnector

•SystemBoardPowerSupplyconnectors

•Microprocessor(s)connection

Reseatconnectors

Checkthepowercordforcontinuity.PowerCord

Checkthepower-onswitchforcontinuity.Power-onSwitch

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Lenovo IdeaCentre Q190 Desktop Manuale Utente Pagina 23